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One platform. Endless possibilities to automate.
Create detailed manuals for contact center agents, helping them resolve customer issues quickly by utilizing previous tickets and best practices across platforms.
Use voice automation to collect information and resolve customer inquiries effectively, reducing handling time and improving contact center efficiency.
Automatically build and update a knowledge base by gathering frequently asked questions and their solutions, enabling agents to provide accurate responses to customer inquiries quickly.
Integrate various contact center tools, such as CRM and ticketing systems, to create a seamless workflow for agents, improving customer interactions and reducing manual work.
Ask for a new automation or build it yourself in a few minutes.
Expanding possibilities for people at work
Share your work email, and we will reach out to set up an account for you to start automating with Pinkfish
